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What is my login for the library databases?

522 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Online Students Logging in Databases

You will see the Office 365 login when you click on one of the databases off campus. Use the login you always use for 365 there. The good news is that if you are already logged in to your college email or D2L, you won't need to log in again to go from your classroom to your email to the databases! If you need assistance, contact IT Support at (515) 473-8158.

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What are the library's service hours?

399 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Hours

Because the majority of our services and resources are available online, the library never really closes! However, below are the hours during which you can print, use a study room, check out a book, or ask for assistance from the library staff. Call (515) 643-6613 to confirm hours during breaks, holidays, and inclement weather.

Regular Hours

  • Monday – Thursday 7:30 am - 9 pm
  • Friday 7:30 a.m. - 5 pm
  • Saturday 10 am - 2 pm
  • Sunday 5 pm - 9 pm

Break Hours

  • Monday – Friday 8 am - 4 pm
  • Closed Saturday & Sunday

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Is wifi or wireless printing available in the library?

399 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Technology

Wi-fi is available in the library and throughout the Mercy College campus. It permits guest access to the Internet but not to the network drives or printers. 

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Can I use library databases from home?

Yes, you can use nearly all of the databases from home. UptoDate and ClinicalKey require downloading their app and registering for an account. 

ClinicalKey instructions

UptoDate instructions

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How do I sign up for or reserve the library's study rooms?

372 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Study Rooms

We have four study rooms in the library. Each is equipped with a white board and a VCR/DVD player. The two on the west side are “first-come, first-served," and the two east side rooms have sign-up sheets on the door. There is a 3-hour-per-day limit on the study rooms. Groups and students wishing to view a video or DVD have preference. Read more about the policies and guidelines here

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What are the loan periods?

362 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Checking Out or Returning Items

  • Books – 14 days
  • Journals – 7 days
  • Videos/DVDs – 7 days (although some may only be checked out by faculty)
  • Popular Reading Collection – 4 weeks
  • Renewals allowed - 2

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How can I request an item through interlibrary loan?

352 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 11, 2020    Interlibrary Loan

Use this linked request form.

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Is the library open to the public?

339 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Hours

Yes, we are open to the public Monday through Friday from 8 a.m. to 4:30 p.m. We participate in Iowa's Open Access program, which allows the public to check out materials with a picture ID and a library card from a public library in Iowa. The printers/copy machines are not available for public use.

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Can I plug in my laptop in the library, or does the library check out laptops?

337 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Technology

There are electrical outlets next to the study carrels on the north side of the library. For safety reasons we ask users to limit use of power cords to the study rooms, the study carrels, and the tables equipped with outlets. The library has a limited number of laptops available for in-house use. 

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Who do I talk to about problems logging into my student e-mail account or using wireless Internet with my laptop at the college?

330 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Technology

Contact the college's Technology Specialist at (515) 643-6704 (cell: 515-473-8158) or email ´╗┐it@mchs.edu

 

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When will my interlibrary loan item arrive? How will I know?

329 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

Articles and electronic documents tare typically available in 2 to 5 days. Hard copy items (primarily books) typically arrive within 10 days. Items that are difficult to obtain may take longer. You will receive an email or a call from the library informing you that your items are ready to be picked up.  Electronic documents are delivered directly to you via a link in an email.

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Are there any limitations to interlibrary loan?

324 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 28, 2020    Interlibrary Loan

While the library is online in 2020, the library can only fill document delivery request for articles, which can be filled via email. 

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Is there a cost for interlibrary loans?

323 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

There is no charge for most loans.  If we are not able to borrow an item free of charge, we will contact you for your approval before committing to pay for any item.  Mercy College will not cover the cost for the loan itself.  

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Are all my textbooks available in the library?

318 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 28, 2020    Textbooks Logging in

Due to our online status through Fall 2020, the paper textbook collection is unavailable, but several of the most used textbooks are available as ebooks. Links to those ebooks have been provided tot he instructors of those courses, and they will provide them to you in class, but if you have questions or suggestions about future purchases, get in touch with Jennie at library@mchs.edu.

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library@mchs.edu

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How many items can I request through interlibrary loan?

317 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

Students may have 5 active requests at a time. A request is active from the time you submit it until it is returned to the lending library (for hard copy items) or delivered to your email (for PDFs). Currently, there is no "lifetime limit" on the number of  requests for faculty and staff.

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May I use my cell phone in the library?

315 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Cell Phones

No. Please silence your phone before entering the library, and make and receive any phone calls in the hallway outside the library.

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How can I get a Mercy College sock monkey like the ones in the library?

312 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020   

The Evidence Based Monkeys, EBM for short, are named Briggs, Cochrane, and PICO. Cochrane and Briggs are two common databases of systematic reviews and guidelines, and if you've taken a research class, you may have developed and researched a PICO question! The library's sock monkeys were custom made by Sami's Sock Monkeys. You can contact her through her Facebook page

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Who can use the interlibrary loan request form?

307 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

Current Mercy College students, faculty, and staff may use the request form.

 

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May I renew materials borrowed through interlibrary loan?

303 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

You may request a renewal by emailing us at library@mchs.edu. The decision about whether items can be renewed is made by the lending library.

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Text (515) 303-4275 (515-303-4ASK)

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May I bring food and drink into the library?

293 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Food and Drink

Yes. Just take your empty containers and wrappers with you and keep the food and drinks away from the computers.

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