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What are the library's service hours?

39 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Hours

Because the majority of our services and resources are available online, the library never really closes! However. Below are the hours during which you can print, use a study room, check out a book or ask for assistance from the library staff. Call (515) 643-6613 to confirm hours during breaks, holidays, and inclement weather.

Regular Hours

  • Monday – Thursday 7:30 am - 9 pm
  • Friday 7:30 a.m. - 5 pm
  • Saturday 10 am - 2 pm
  • Sunday 5 pm - 9 pm

Break Hours

  • Monday – Friday 8 am - 4 pm
  • Closed Saturday & Sunday
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Can I use library databases from home?

31 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Logging in

Yes, you can use nearly all of the databases from home. The login process is the same, whether you are on or off campus.

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What is my login for the library database?

29 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Logging in

The user name and password needed are also posted D2L. Look for the Library section. Otherwise, you can stop by the desk or give the library a call. We will confirm that you are a student before providing the necessary login.

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How do I sign up for or reserve the library's study rooms?

29 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Study Rooms

We have four study rooms in the library. Each is equipped with a white board and a VCR/DVD player. The two on the west side are “first-come, first-served," and the two east side rooms have sign-up sheets on the door. There is a 3-hour-per-day limit on the study rooms. Groups and students wishing to view a video or DVD have preference.

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What are the loan periods?

24 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Checking Out or Returning Items

  • Books – 14 days
  • Journals – 7 days
  • Videos/DVDs – 7 days (although some may only be checked out by faculty)
  • Popular Reading Collection – 4 weeks
  • Renewals allowed - 2
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How can I request an item through interlibrary loan?

24 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Interlibrary Loan

First, make sure that Mercy College Library does not own the item by searching the Current Journal List  or the Mercy College Library Catalog (for books). If the Library does not own it, use the link above to send the request.

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Is the library open to the public?

24 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Hours

Yes, we are open to the public Monday through Friday from 8 a.m. to 4:30 p.m. We participate in Iowa's Open Access program, which allows the public to check out materials with a picture ID and a library card from a public library in Iowa. The printers/copy machines are not available for public use.

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Is wifi or wireless printing available in the library?

22 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Technology

Wireless Internet is available in the library and throughout the Mercy College campus. It permits guest access to the Internet but not to the network drives or printers. Wireless laptops are available for checkout to use in the library.

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When will my interlibrary loan item arrive? How will I know?

22 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Interlibrary Loan

Articles and electronic documents typically arrive in less than 5 days. Hard copy items (primarily books) typically arrive within 10 days. Items that are difficult to obtain may take longer. You will receive an email or a call from the library informing you that your items are ready to be picked up.  Electronic documents are delivered directly to you via a link in an email.

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May I renew materials borrowed through interlibrary loan?

21 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Interlibrary Loan

You may request a renewal by emailing us at library@mchs.edu. The decision about whether items can be renewed is made by the lending library.

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How can I access books and articles from the library if I live a long distance away?

21 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Online Students

To obtain “physical books” that the MCHS Library has in the collection, please check the catalog to ensure we hold the book. Then email your book request to library@mchs.edu.

  • Identify each book title, authors, call number, and date.
  • Be sure to include your name, mailing address, and contact information.
  • Limit your request to 3 items.
  • Books will be sent via USPS the next business day.
  • You will be responsible for mailing items back within 30 days.

To obtain articles from the library’s “paper collection,” email your request to library@mchs.edu.

  • Identify each article’s title, authors, journal name, volume, issue, page numbers, publication date: whatever information you can find
  • Include your email address.
  • Limit your request to 3 articles.
  • Articles will be emailed the next business day.
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Can I plug in my laptop in the library, or does the library check out laptops?

21 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Technology

There are electrical outlets next to the study carrels on the north side of the library. For safety reasons we ask users to limit use of power cords to the study rooms, the study carrels, and the tables equipped with outlets.

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Is there a cost for interlibrary loans?

21 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Interlibrary Loan

There is no charge for most loans.  If we are not able to borrow an item free of charge, we will contact you for your approval before committing to pay for any item.  Mercy College will not cover the cost for the loan itself.  

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Who do I talk to about problems logging into my student e-mail account or using wireless Internet with my laptop at the college?

19 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Technology

Contact the college's Technology Specialist at (515) 643-6704 (cell: 515-473-8158) or email ´╗┐it@mchs.edu

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May I use my cell phone in the library?

19 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Cell Phones

Please silence your phone before entering the library, and make any phone calls in the hallway outside the library.

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How many items can I request through interlibrary loan?

19 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Interlibrary Loan

Students may have 5 active requests at a time. A request is active from the time you submit it until it is returned to the lending library (for hard copy items) or delivered to your email (for PDFs). Currently, there is no "lifetime limit" on the number of  requests for faculty and staff.

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Are there any limitations to interlibrary loan?

19 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Interlibrary Loan

You cannot request items that Mercy College owns, but are on reserve. You cannot request textbooks.  Some items, such as movies, music, recently-published books, bestsellers, and rare materials can be difficult to obtain as many libraries do not lend them to other libraries.

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Are all my textbooks available in the library?

19 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Textbooks

We have many, but are not able to purchase every textbook. Textbooks are placed on reserve and must be used in the library. Ask for them at the library's main desk.

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Who can use the interlibrary loan request form?

18 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Interlibrary Loan

Current Mercy College students, faculty, and staff may use the request form.

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May I bring food and drink into the library?

16 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 08, 2019    Food and Drink

Yes. Just take your empty containers and wrappers with you and keep the food and drinks away from the computers.

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