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What is my login for the library databases?

299 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Online Students Logging in Databases

You will see the Office 365 login when you click on one of the databases off campus. Use the login you always use for 365 there. The good news is that if you are already logged in to your college email or D2L, you won't need to log in again to go from your classroom to your email to the databases! If you need assistance, contact IT Support at (515) 473-8158.

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What are the library's service hours?

221 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Hours

Because the majority of our services and resources are available online, the library never really closes! However, below are the hours during which you can print, use a study room, check out a book, or ask for assistance from the library staff. Call (515) 643-6613 to confirm hours during breaks, holidays, and inclement weather.

Regular Hours

  • Monday – Thursday 7:30 am - 9 pm
  • Friday 7:30 a.m. - 5 pm
  • Saturday 10 am - 2 pm
  • Sunday 5 pm - 9 pm

Break Hours

  • Monday – Friday 8 am - 4 pm
  • Closed Saturday & Sunday

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Is wifi or wireless printing available in the library?

214 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Technology

Wi-fi is available in the library and throughout the Mercy College campus. It permits guest access to the Internet but not to the network drives or printers. 

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Can I use library databases from home?

Yes, you can use nearly all of the databases from home. UptoDate and ClinicalKey require downloading their app and registering for an account. 

ClinicalKey instructions

UptoDate instructions

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How do I sign up for or reserve the library's study rooms?

185 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Study Rooms

We have four study rooms in the library. Each is equipped with a white board and a VCR/DVD player. The two on the west side are “first-come, first-served," and the two east side rooms have sign-up sheets on the door. There is a 3-hour-per-day limit on the study rooms. Groups and students wishing to view a video or DVD have preference. Read more about the policies and guidelines here

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What are the loan periods?

185 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Checking Out or Returning Items

  • Books – 14 days
  • Journals – 7 days
  • Videos/DVDs – 7 days (although some may only be checked out by faculty)
  • Popular Reading Collection – 4 weeks
  • Renewals allowed - 2

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Is the library open to the public?

168 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Hours

Yes, we are open to the public Monday through Friday from 8 a.m. to 4:30 p.m. We participate in Iowa's Open Access program, which allows the public to check out materials with a picture ID and a library card from a public library in Iowa. The printers/copy machines are not available for public use.

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Text (515) 303-4275 (515-303-4ASK)

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Can I plug in my laptop in the library, or does the library check out laptops?

168 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Technology

There are electrical outlets next to the study carrels on the north side of the library. For safety reasons we ask users to limit use of power cords to the study rooms, the study carrels, and the tables equipped with outlets. The library has a limited number of laptops available for in-house use. 

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How can I access "paper" books and articles from the library's collection if I live a long distance away?

167 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 05, 2020    Online Students Articles

To obtain “physical books” the Library has in the collection, please check the catalog to ensure we hold the books. Then email your book request to library@mchs.edu.

  • Identify each book title, authors, call number, and date.
  • Be sure to include your name, mailing address, and contact information.
  • Limit your request to 3 items.
  • Books will be sent via USPS the next business day.
  • You will be responsible for mailing items back within 30 days.

To obtain articles from the library’s “paper collection,” email your request to library@mchs.edu.

  • Identify each article’s title, authors, journal name, volume, issue, page numbers, publication date: whatever information you can find
  • Include your email address.
  • Limit your request to 3 articles.
  • Articles will be emailed the next business day.

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library@mchs.edu

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How can I request an item through interlibrary loan?

165 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 11, 2020    Interlibrary Loan

Use this linked request form.

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When will my interlibrary loan item arrive? How will I know?

158 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

Articles and electronic documents tare typically available in 2 to 5 days. Hard copy items (primarily books) typically arrive within 10 days. Items that are difficult to obtain may take longer. You will receive an email or a call from the library informing you that your items are ready to be picked up.  Electronic documents are delivered directly to you via a link in an email.

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Text (515) 303-4275 (515-303-4ASK)

library@mchs.edu

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Are there any limitations to interlibrary loan?

154 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

You cannot request items that Mercy College owns, but are on reserve. You cannot request textbooks.  Some items, such as movies, music, recently-published books, bestsellers, and rare materials can be difficult to obtain as many libraries do not lend them to other libraries.

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library@mchs.edu

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Who do I talk to about problems logging into my student e-mail account or using wireless Internet with my laptop at the college?

153 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    Technology

Contact the college's Technology Specialist at (515) 643-6704 (cell: 515-473-8158) or email ´╗┐it@mchs.edu

 

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How many items can I request through interlibrary loan?

152 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

Students may have 5 active requests at a time. A request is active from the time you submit it until it is returned to the lending library (for hard copy items) or delivered to your email (for PDFs). Currently, there is no "lifetime limit" on the number of  requests for faculty and staff.

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Are all my textbooks available in the library?

152 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Logging in Textbooks

We have many, but are not able to purchase every textbook. Textbooks are placed on reserve and must be used in the library. Ask for them at the library's main desk.

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Text (515) 303-4275 (515-303-4ASK)

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Is there a cost for interlibrary loans?

149 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

There is no charge for most loans.  If we are not able to borrow an item free of charge, we will contact you for your approval before committing to pay for any item.  Mercy College will not cover the cost for the loan itself.  

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Can I return overdue books to the library when the campus is closed for COVID-19?

145 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    COVID-19

Because the campus is closed, library staff are renewing all library loans which become overdue. You may receive overdue notices, but we understand that it’s impossible to return books now, and we will work with you to get them back to us when the campus opens up. 

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Text (515) 303-4275 (515-303-4ASK)

library@mchs.edu

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May I use my cell phone in the library?

141 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 30, 2020    Cell Phones

No. Please silence your phone before entering the library, and make and receive any phone calls in the hallway outside the library.

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Text (515) 303-4275 (515-303-4ASK)

library@mchs.edu

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Who can use the interlibrary loan request form?

139 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

Current Mercy College students, faculty, and staff may use the request form.

 

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May I renew materials borrowed through interlibrary loan?

134 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 04, 2020    Interlibrary Loan

You may request a renewal by emailing us at library@mchs.edu. The decision about whether items can be renewed is made by the lending library.

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Text (515) 303-4275 (515-303-4ASK)

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